Embassy Suites by Hilton Knoxville West | Hotel in Knoxville

| 9.2 (1007 Reviews) |  1 Bathroom
Ashley Oaks Hotel | Embassy Suites by Hilton Knoxville West

Hotel in Ashley Oaks, Knoxville

Hotel in Knoxville with an indoor pool and free breakfast
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Bathtub or shower
  • Towels
  • Private bathroom
Bedroom
  • Air conditioning
  • Queen sofa bed
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Heating
  • Safe
  • Desk
  • Iron/ironing board
  • Connecting rooms available
  • Free local calls
Breakfast
  • Free buffet breakfast available 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • Room service available
  • 1 bar
  • Free daily reception
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
Accessibility
  • Visual alarms in hallways
  • Elevator
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • 3 on-site accessible parking spaces
  • Phone accessibility kit
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk height (inches): 97
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible pool
  • Wheelchair-accessible path of travel
  • Stair-free path to entrance
  • Elevator door width (inches): 74
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking
  • Wheelchair-accessible fitness center
Activities
  • Golfing
  • Sauna
  • Hot tub
  • Fitness center
  • Indoor pool
Entertainment
  • Cable channels
  • Premium channels
  • Flat-screen TV
General
  • Meeting rooms - 5
  • Banquet hall
  • ATM/banking services
  • Elevator
  • English
  • TV in lobby
  • Smoke-free property
Guest Services
  • Sofa bed
  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Laundry facilities
  • Refrigerator
  • Daily housekeeping
  • Luggage storage
  • 24-hour front desk
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11:00 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Pet fee: usd 75 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 75 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Brittany
Jan 9, 2026 11:15:50 AM
Review Score:   10
Summary: We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful. The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
See All Reviews

Room Arrangement

Room Info Facilities
Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
Room Size: 325 square feet m2
1 King Bed
Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

General

Number of living rooms 0, Square feet - 325, Number of bedrooms - 0, Pets not allowed, Roll-in shower width (inches) - 126, Wheelchair accessible, Extra bed count 1, Square meters - 30, Roll-in shower width (centimeters) - 320, Bathroom grab bars, Ping - 9.13, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Studio, One King Bed
Room Size: 325 square feet m2
1 King Bed
Studio, One King Bed

General

Number of living rooms 0, Square meters - 30, Square feet - 325, Number of bedrooms - 0, Pets not allowed, Ping - 9.13, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
King, Premium Studio Suite
Room Size: 375 square feet m2
1 King Bed
King, Premium Studio Suite

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 10.54, Pets not allowed, Square meters - 35, Bed count minimum 1, Extra bed count 1, Square feet - 375, Bed count maximum 1
Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
Room Size: 375 square feet m2
1 King Bed
Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

General

Number of bedrooms - 1, Pets not allowed, Roll-in shower width (inches) - 126, Square meters - 35, Wheelchair accessible, Extra bed count 1, Square feet - 375, Number of living rooms 1, Roll-in shower width (centimeters) - 320, Bathroom grab bars, Ping - 10.54, Separate sitting area, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
Room Size: 375 square feet m2
1 King Bed
Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

General

Number of bedrooms - 1, Pets not allowed, Roll-in shower width (inches) - 126, Square meters - 35, Wheelchair accessible, Extra bed count 1, Square feet - 375, Number of living rooms 1, Roll-in shower width (centimeters) - 320, Bathroom grab bars, Ping - 10.54, Separate sitting area, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)
Room Size: 375 square feet m2
2 Queen Beds
Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

General

Number of bedrooms - 1, Pets not allowed, Roll-in shower width (inches) - 126, Square meters - 35, Wheelchair accessible, Extra bed count 1, Square feet - 375, Number of living rooms 1, Roll-in shower width (centimeters) - 320, Bathroom grab bars, Ping - 10.54, Separate sitting area, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)
Room Size: 375 square feet m2
2 Queen Beds
Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

General

Number of bedrooms - 1, Pets not allowed, Roll-in shower width (inches) - 126, Square meters - 35, Wheelchair accessible, Extra bed count 1, Square feet - 375, Number of living rooms 1, Roll-in shower width (centimeters) - 320, Bathroom grab bars, Ping - 10.54, Separate sitting area, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)
Room Size: 325 square feet m2
1 King Bed
Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

General

Number of living rooms 0, Square feet - 325, Number of bedrooms - 0, Pets not allowed, Roll-in shower width (inches) - 126, Wheelchair accessible, Extra bed count 1, Square meters - 30, Roll-in shower width (centimeters) - 320, Bathroom grab bars, Ping - 9.13, Bed count minimum 1, Roll-in shower, Bed count maximum 1
King, Premium Suite
Room Size: 375 square feet m2
1 King Bed
King, Premium Suite

General

Number of bedrooms - 1, Ping - 10.54, Separate sitting area, Pets not allowed, Square meters - 35, Bed count minimum 1, Extra bed count 1, Square feet - 375, Number of living rooms 1, Bed count maximum 1
Suite, Two Queen Beds
Room Size: 375 square feet m2
2 Queen Beds
Suite, Two Queen Beds

General

Number of bedrooms - 1, Ping - 10.54, Separate sitting area, Pets not allowed, Square meters - 35, Extra bed count 1, Square feet - 375, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Premium Suite, 2 Queen Beds
Room Size: 375 square feet m2
2 Queen Beds
Premium Suite, 2 Queen Beds

General

Number of bedrooms - 1, Ping - 10.54, Separate sitting area, Pets not allowed, Square meters - 35, Extra bed count 1, Square feet - 375, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2
Suite, One King Bed
Room Size: 375 square feet m2
1 King Bed
Suite, One King Bed

General

Number of bedrooms - 1, Ping - 10.54, Separate sitting area, Pets not allowed, Square meters - 35, Bed count minimum 1, Extra bed count 1, Square feet - 375, Number of living rooms 1, Bed count maximum 1
Suite, One King Bed
Room Size: 375 square feet m2
1 King Bed
Suite, One King Bed

General

Number of bedrooms - 1, Ping - 10.54, Separate sitting area, Pets not allowed, Square meters - 35, Bed count minimum 1, Extra bed count 1, Square feet - 375, Number of living rooms 1, Bed count maximum 1
Suite, Two Queen Beds
Room Size: 375 square feet m2
2 Queen Beds
Suite, Two Queen Beds

General

Number of bedrooms - 1, Ping - 10.54, Separate sitting area, Pets not allowed, Square meters - 35, Extra bed count 1, Square feet - 375, Number of living rooms 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Ashley Oaks hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ashley Oaks hotel have a swimming pool?

Yes, this Ashley Oaks hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ashley Oaks hotel?

Best-rates for the Ashley Oaks hotel starts from $205 per night with includes Air Conditioner, Wheelchair Accessible, Spa, Restaurant, Breakfast, Child Friendly, Internet, Pool, Business Services, Bedding/Linens, Bar, Toiletries, Wellness Facilities, Fireplace/Heating, Guest Services, Parking, TV, Balcony/Terrace, Accessibility, Security/Safety, Hot Tub, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ashley Oaks hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ashley Oaks hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ashley Oaks hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ashley Oaks hotel?

Based on the information reported by the owner or manager, the Ashley Oaks hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ashley Oaks hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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