Is this Knoxville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Knoxville hotel have a swimming pool?

Yes, this Knoxville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Knoxville hotel?

Best-rates for the Knoxville hotel starts from $137 per night with includes Air Conditioner, Business Services, Wellness Facilities, Child Friendly, Laundry, Parking, Accessibility, Security/Safety, Pool, Wheelchair Accessible, Bedding/Linens, Breakfast, Kitchen, TV, Guest Services, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Knoxville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Knoxville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Knoxville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Knoxville hotel?

Based on the information reported by the owner or manager, the Knoxville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Knoxville hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG | Hotel in Knoxville

9.0 (760 Reviews) | 1 Bathroom

Knoxville Hotel | Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Hotel in Knoxville

Suburban hotel with a 24-hour fitness center and an indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG offers 90 accommodations with complimentary newspapers and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Private bathroom

Bedroom

Rollaway/extra beds (surcharge)

Free cribs/infant beds

Bed sheets

Air conditioning (climate-controlled)

Individually furnished

Laptop-friendly workspace

Individually decorated

Desk

Free newspapers

Iron/ironing board

Connecting rooms available

Free local calls

Breakfast

Free buffet breakfast available daily

Refrigerator

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Visual alarms in hallways

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Elevator

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Wheelchair-accessible path to elevator

Wheelchair-accessible parking

Braille signage

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Activities

Indoor pool

24-hour fitness center

Entertainment

Cable channels

42-inch flat-screen TV

Premium channels

General

Conference space (1064 square feet)

Meeting room

24-hour business center

Front-desk safe

Grocery/convenience store

Vending machine

Elevator

Free newspapers in lobby

English

Spanish

Smoke-free property

Guest Services

Grocery/convenience store

Free cribs/infant beds

Indoor pool

Microwave

Rollaway/extra beds (surcharge)

Laundry facilities

Refrigerator

Daily housekeeping

Tour/ticket assistance

Multilingual staff

24-hour front desk

Laundry facilities

Dry cleaning service

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Carolyn

Jan 7, 2026 11:54:22 PM

Review Score: 10

Summary: The hotel staff were courteous and suggested a few local restaurants for us to go to as soon as we arrived in the evening. Our room was clean and perfect for a good night's rest.The hotel lobby was decorated nicely for the holiday and the breakfast was delicious. Would recommend for an overnight or extended stay!

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Minibar, Separate sitting area, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower) Room Size: m² 1 King Bed	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Hand-held showerhead, Grab bar - in bathtub, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Portable shower seat, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Number of living rooms 0, Room and bed type depend on availability check-in, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub) Room Size: m² 1 King Bed	General Portable shower seat, Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Visual fire alarm, Grab bar - in bathtub, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat
Standard Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) Room Size: m² 2 Queen Beds	General Portable shower seat, Number of living rooms 0, Grab bar - in shower, Visual fire alarm, Room and bed type depend on availability check-in, Grab bar - in bathtub, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Bed count maximum 2
Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub) Room Size: m² 2 King Bed and Double Sofa Bed	General Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Accessible bathtub, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 2 Queen Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 1, Room and bed type depend on availability check-in, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 1 Bedroom Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 1, Separate sitting area, Sofa bed, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2