Is this Near West Side hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Near West Side hotel have a swimming pool?

No, this Near West Side hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Near West Side hotel?

Best-rates for the Near West Side hotel starts from $123 per night with includes Child Friendly, Internet, Accessibility, TV, Business Services, Guest Services, Laundry, Designated Smoking Area, Bedding/Linens, Kitchen, Wheelchair Accessible, Security/Safety, Wellness Facilities, Toiletries, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Near West Side hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Near West Side hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Near West Side hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Near West Side hotel?

Based on the information reported by the owner or manager, the Near West Side hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Near West Side hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Chicago West Loop, SureStay Collection by Best Western | Hotel in Chicago

Name: Hotel Chicago West Loop, SureStay Collection by Best Western
Address: Chicago, Illinois, United States, US
Price range: Prices for upcoming dates start at $123 per night
Rating: 8.2

8.2 (1044 Reviews) | 1 Bathroom

Near West Side Hotel | Hotel Chicago West Loop, SureStay Collection by Best Western

Hotel in Near West Side, Chicago

Hotel with a 24-hour fitness center, 5-minute walk to Rush University Medical Center
Along with a 24-hour fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. WiFi in public areas is free. Other amenities include a business center, concierge services, and a 24-hour front desk.
Hotel Chicago West Loop, SureStay Collection by Best Western offers 115 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Designated Smoking Area

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Free toiletries

Hair dryer

Private bathroom

Towels

Bedroom

Air conditioning (climate-controlled)

Heating (climate-controlled)

Premium bedding

Down comforter

Bed sheets

Safe

Desk

Desk chair

Iron/ironing board

Laptop-friendly workspace

Breakfast

Coffee/tea in common area(s)

Coffee/tea maker

Refrigerator

Microwave

Parking

No onsite parking available

Accessibility

Wheelchair-accessible registration desk height (inches): 48

Elevator door width (inches): 48

Wheelchair-accessible path to elevator

Tile flooring in public areas

Braille signage

Stair-free path to entrance

Thin carpet in public areas

Visual fire alarm

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible fitness center

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Portable shower seat

Wheelchairs available on site

Wheelchair-accessible path of travel

Activities

24-hour fitness center

Entertainment

Cable channels

50-inch flat-screen TV

Premium channels

General

24-hour business center

Computer station

Water dispenser

Gift shop/newsstand

ATM/banking services

Elevator

Vending machine

Spanish

English

Designated smoking areas (fines apply)

Guest Services

Refrigerator

Microwave

Multilingual staff

Luggage storage

Concierge services

Daily housekeeping

Tour/ticket assistance

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 50+ Mbps

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 2:00 am contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Pet fee: usd 50 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 25 lbs per pet) pets allowed for an extra charge of usd 50 per pet, per stay service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 60612 safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Katie

Dec 31, 2025 10:32:21 PM

Review Score: 8

Summary: I stayed in September for a Lady Gaga concert. Picked this hotel based on it being walkable to the venue, and to a nearby metro station. The hotel was very nice. Room was super small and thankfully I was a solo traveler. The biggest issue with this hotel was parking. It’s first come first served and not a guarantee you’ll get a spot. That was extremely frustrating to have to find your own parking. There is a garage next door but they aren’t open every night for overnight parking so you risk your car getting stuck there. Staff member Sonia did her best to accommodate me with parking since I was staying for multiple nights. She left notes for the next front desk worker to tell them I was next for a spot, and it was ignored and all spots were given away. Again, Sonia was the only one to attempt to make it right. I’d only stay at this hotel again if I was going to the venue for a concert AND I was flying into town. Not worth the stress of parking.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 Double Bed, Non Smoking (Small Room) Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Accessible, Non Smoking Room Size: m² 1 King Bed	General Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 122, Doorway wheelchair width (inches) - 48, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Double Bed, Accessible, Non Smoking Room Size: m² 1 Double Bed	General Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 122, Doorway wheelchair width (inches) - 48, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1